Privacy Policy
At QuEx AG (“QuEx”), we prioritize the protection of your personal data. QuEx (referred to as “we” or “us”) is committed to processing your personal data responsibly, in compliance with applicable Swiss and European Union laws, as outlined in this Privacy Policy.
1. Scope of this Privacy Policy
This Privacy Policy explains how we collect, use, and safeguard your personal data when you visit our website http://www.quexag.com (the "Website"), interact with our social media pages, contact us, or use our services as a client or potential client.
2. Data Controller
QuEx is responsible for processing the personal data described in this Privacy Policy. If you have any questions or wish to exercise your data protection rights, please contact us at: Email: support@quexag.com
3. Personal Data We Collect
We collect the following personal data: • Information you provide to us, such as when you contact us, register on the Website or Online Platform, open an account, or apply for a job. This may include your name, contact information, job title, or details of your business relationship with us.
• Data we collect from third parties, such as from public records, compliance databases, credit agencies, and business partners. This may include verification of your identity and authorization.
• Data about other persons, such as representatives, signatories, or beneficial owners, that you provide in the course of a business relationship.
• Data required for service provision, including know-your-customer (KYC) documentation and information related to transactions, creditworthiness, or asset details (e.g., private keys where applicable).
4. Website and Online Platform Usage
4.1 Website Browsing You can explore our Website without providing personal information. However, our server automatically logs technical data such as your IP address, browser type, and access time for optimization purposes.
4.2 Online Platform Registration If you register on our Online Platform, we collect personal information you provide during registration. We use Google Authenticator and reCAPTCHA for added security.
4.3 Web Analytics We use web analytics services, such as Google Analytics, to understand how visitors interact with our Website. Your IP address is anonymized before any data is transmitted to servers outside of Switzerland or the EU.
4.4 External Resources Our Website may use external resources like videos or chat plugins. When these are accessed, your IP address may be shared with the external server.
4.5 Cookies We use cookies to enhance user experience. You can configure your browser to block or notify you about cookies. You can also manage cookie preferences using the tool on our Website.
5. Social Media Platforms
We use social media platforms to share updates and information about QuEx. These platforms may collect user data, and we receive anonymized reports on visitor demographics and engagement.
6. Newsletter Optimization
If you subscribe to our newsletter, we collect your name and email address. We analyze usage data, such as the number of clicks, to optimize content. You can unsubscribe at any time by using the link provided in the newsletter.
7. Purposes and Legal Bases for Processing
We process personal data to:
• Provide our services and fulfill contractual obligations.
• Respond to inquiries and manage communications.
• Process registrations and job applications.
• Optimize our Website, Online Platform, and marketing efforts.
• Comply with legal and regulatory obligations, including anti-money laundering (AML) and know-your-customer (KYC) requirements. We may also process data based on your consent, which you can withdraw at any time.
8. Data Storage and Protection
We store personal data for as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Blockchain transactions cannot be deleted due to the nature of the technology. We implement technical and organizational measures to protect personal data, including regular security assessments.
9. Sharing of Personal Data
We may share your personal data with:
• Other companies within our group.
• External service providers.
• Business partners and clients (where applicable).
• Authorities, regulators, or courts when required by law.
10. International Data Transfers
We primarily store and process personal data within Switzerland and the EU. However, data may be transferred to countries outside these regions based on adequate legal safeguards such as the European Commission’s Standard Contractual Clauses.
11. Your Data Protection Rights You have the following rights regarding your personal data:
• Right to access: Obtain information about how we process your personal data.
• Right to data portability: Receive or transfer a copy of your data.
• Right to rectification: Correct inaccurate data.
• Right to erasure: Request the deletion of your data.
• Right to object: Object to data processing under certain conditions.
These rights are subject to legal limitations. You also have the right to file a complaint with the Swiss Federal Data Protection and Information Commissioner.
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time. The latest version is always available on our website at http://www.quexag.com/privacy-policy
Contact Information
If you have any questions or concerns regarding this Privacy Policy, please reach out to us at: Email: support@quexag.com
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